Studies show a rudeness epidemic in the US, and that people are profoundly affected when they experience or even witness it occurring to someone else. Two experts discuss.

Guests:

  • Dr. Amir Erez, Professor of Management, Warrington College of Business, University of Florida
  • Dr. Christine Porath, Associate Professor of Management, McDonald School of Business, Georgetown University and author, Mastering Civility: A Manifesto for the Workplace

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